Create another OR to offset the credit memo created. Treat this as
a normal OR process. Ensure that account receivable is informed by
typing in the item text. Please do not send invoice to customer as
the RE is wrongly/duplicate.
Note: When you create another OR, the delivery department may actually
go and delivery the goods to customer. Thus, it is important to inform
them that this OR is for internal adjustment. The process of posting
the goods issue must be done by the delivery side for proper flow.